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Ticketmaster to ‘refund’ booking fees for all customers from 1999 to 2011

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More tales of music industry corruption and sleazy insider wheeler-dealing, with an outcome that is a major poke in the eye to the some very greedy bastards. And it’s more than likely that you, Dangerous Minds reader, could directly benefit.

If being a fan of Pearl Jam taught me anything (it was a looong time ago I swear), it was that TIcketmaster suck. They have monopolised the sales of event tickets in the States and made it very hard for bands and promoters to regulate their own pricing and promote independent gigs. Well, now Ticketmaster has been forced to “refund” all its “handling fees” to all of its customers from 1999 up to this year.

Huffington Post reports: 

As the result of a class-action lawsuit, the ticket-pushing behemoth is going to be handing out $1.50 per ticket (up to 17) to everyone who used the site between October 21, 1999 and October 19, 2011. Those who chose the UPS shipping option will be getting a little bit more back: an additional $5.00 credit per order.

It seems Ticketmaster’s processing fees were deemed deceptive because they did not clearly state that Ticketmaster was profiting from them.

According to Business Insider, Ticketmaster will continue to have these fees, but must clearly label them as profit on their site.

Good news! However, I put the word “refund” in quotation marks here because, as some of the commentators on the HuffPo story have pointed out, Ticketmaster are not giving their customers money back, but money off their future purchases. And to a limit of just 17 transactions, maximum.

So while it looks good on paper, in effect every customer who used Ticketmaster is only due a $26 credit note. Unless you used UPS shipping to receive your tickets, in which case you could be due up to $85 in credit, which is quite tidy. But you still need to return to using Ticketmaster to get any value.

But still. Fuck them. It’s great that their very dodgy dealings have been called out in public for everyone to see. And as I mentioned at the start of this post, I’m pretty confident that a high percentage of our readership here at DM will have booked tickets through Ticketmaster at least once over the last twelve years (and very likely more than once at that). So Ticketmaster owe you - get on ‘em!

Thanks to Teamy.

Posted by Niall O'Conghaile
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12.03.2011
09:28 am
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‘Murdoch - Breaking the Spell’ - Monday’s informative BBC documentary


 
Murdochgate continues unabated. After yesterday’s questioning of Rupert and James Murdoch (and the cream pie incident), today has already seen the British Prime Minister David Cameron taking part in a parliamentary debate which has been broadcast live, and is set to continue till 7pm tonight (GMT).

It’s also interesting to see a British political scandal begin to get so much attention in the American media. Of course, there are some serious ramifications for the Murdoch’s American operations (especially now the FBI are to investigate it), but so far the story has been pretty well contained to the UK. However Jon Stewart rags on yesterday’s questioning of Brooks and the Murdochs here, and it’s telling that right wing US commenters on that blog post are still trying to pass the whole Murdochgate affair off as an inconsequential “celebrity” scandal (akin to Paris Hilton’s nails getting done, apparently).

Of course, it is much, much more than that. This excellent documentary by BBC’s investigative Panorama program, broadcast on Monday, recaps all the major points, features interviews with many of the key players (including the now-deceased whistle blower Sean Hoare) and shows how the hacking of murdered schoolgirl’s phone has begun to unravel the fabric on which three of society’s four main pillars are based (the media, the police and the political system). We will see how this plays out in the long run, bearing in mind the interests that are potentially at stake here and the possible onset of scandal fatigue in the public, but judging by the bizarre twists and turns this story has taken already, it’s best not to rule anything out yet.
 

 
Parts 2-6 after the jump…

Many thanks to the diligent work of YouTube uploader NOTWPhoneHacking, whose channel contains literally hundreds of clips recorded from the British media about the NI scandal since it broke over a fortnight ago.

READ ON
Posted by Niall O'Conghaile
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07.20.2011
10:53 am
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