Having done two tour of duties in the advertising trenches, it’s refreshing to finally see someone speak the truth:
The current agency model is broken. I know it, agencies know it, but luckily for all of us, clients haven’t realized it yet.
After more than a decade of working for an agency (six years on the client side), I have come to several conclusions, none of which are pretty pictures for agencies unless they change. You see, agencies need clients more than clients need agencies, and there has been a fundamental shift in how technology has both enabled and altered that dynamic. It has exacerbated the problem with the explosion of new media channels, and it has also provided the solutions.
We have built an interweaving production process that is designed to produce media the old way, not the new way, and agencies and clients seem to be stuck in this model.
Agencies over the last 20 years have morphed into advanced communication production shops. The offline agencies have desperately been pursuing online projects with their clients, and the online agencies have been trying to do more offline work. What they both have not done, however, is change the process of production. They have been too busy chasing the money.
But agencies used to be so much more than that. They were the creative powerhouses. The ideation shops. The meme creators for their brands across society. Some still are, but is meme creation needed anymore?
Five Reasons You No Longer Need an Ad Agency by Sean X Cummings
Thanks Jose Caballer!